The Sorry State of Tech Support… and what to do about it.
If you are like me, you spend too much time trying to fix the problem in a vain attempt to avoid making a call for technical support. Why is this? Because the technical support experience is most often both frustrating and time consuming. I won’t mention, or maybe I will, that the chance of a […]
How to Kill a Business– Slowly
There is a joke going around: How do you make a small fortune in Bitcoin? Answer—Start off with a big one! There is parallel line of thought that applies to companies: How do you make a small, unprofitable company? Answer—Start off with a big one and don’t invest in it. As is always the case […]
Beating a Dead (Cryptocurrency) Horse!
Have you ever considered what you might propose if you had the opportunity to revise the way we pay for things, hold our wealth and keep records regarding what we have purchased? Satoshi Nakamoto did when he developed and implemented Bitcoin. Based on the design, I believe I can safely say that Mr. Nakamoto had […]
If you are trying to Attract, Develop and Retain the Best and the Brightest you should read this!
I was indoctrinated. From the day I started at Price Waterhouse (now PricewaterhouseCoopers) it was clear that if we were not on-site, we were doing something wrong. Being on-site with our clients built trust that was essential to our change-management role, and it helped to build strong interconnections that are integral to long lasting relationships—which […]
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